Fill out this form on your own behalf. The name and email must belong to the person requesting help. (Format: Firstname Lastname [capitalize first letter])
If your preferred pronouns are not listed, please provide your preference here.
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Provide as much detail as possible. For technical support issues, screenshots are very helpful. You may attach screenshots or pictures at the end of this form.
The name of the school/program that you need help with. Select "NONE OF THESE" if you are not in any of the programs listed (common). If you've graduated or changed schools, please indicate the school or program associated with your account.
The full name of your school or institution, not just initials. If you don't have one, write "none".
Please indicate which Learning Management System (LMS) your institution employs.
Which web browser are you primarily using, or were using when you first saw the problem?
Which course(s) are you encountering a problem with? Please specify exactly which course title you're referring to, e.g., Algebra, DevMath Standard or DevMath with PreAssessments.
Unit, Lesson and Topic Number (if reporting an error in course content or function)
Please copy and paste the exact text of the error message you are seeing. If there is no error on screen, write "None".
If possible, please provide a URL where we can go to see this problem in action. If this is not possible, please attach a screenshot of what you're seeing ("Attach a file" link, below).